Taking over processes that are not part of the core business of our customers and expanding our international presence. Extensive Bosch expertise makes for an integrated solution — The main Bosch divisions contributing to the development of eCall solutions were Security Systems, Chassis Systems Control, and Car Multimedia, which each contributed their respective expertise. Gruppi elettrogeni; Altre classificazioni (per alcuni Paesi) CNAE (ES 2009) : Comercio al por mayor de equipos electrónicos y de telecomunicaciones y sus componentes (4652) They expect comprehensive, intuitive services for a driving and brand experience that delivers maximum convenience and safety. At more than 16,000 Bosch certified car service garages, drivers benefit from first-class service, expert know-how, and ex-works quality automotive spare parts. Bosch Service Solutions develops comprehensive concepts for the logistics sector, designed to provide solutions to protect mobile objects. In the early 2000s, as Bosch Service Solutions entered the mobile security business, the company began using IoT. Frost & Sullivan honored us with the Technology Leadership Award for Customer Business Process Outsourcing (BPO) in Europe. Nome: BOSCH AUTOMOTIVE SERVICE SOLUTIONS SRL Indirizzo: VIA MONTE AQUILA 2 - LOC. Visit our international website. Bosch technologies are used worldwide in almost all vehicles. Bosch Automotive Service Solutions S.r.l. Bosch Service Solutions has won the Contact Center Award as the best Customer Experience in Professional Services. Bosch develops innovative solutions that facilitate new mobility offerings. English español. The continuous availability and high quality of our services increase customer satisfaction levels and their loyalty to your brand. Bosch Service Solutions won in two categories: "Best technical support" and "Best marketing". SSON awarded the program "DAVE" developed by Bosch Service Solutions in the category: "Best Process Improvement and Innovation". La sua attività è Codice Ateco 2007 (27.90.09) "Fabbricazione di altre apparecchiature elettriche nca". Bosch Service Solutions supports its customers as a provider of BPO solutions for complex, technology-driven services. We have a unique set of competencies based on our values, our technology and integration competence, as well as our comprehensive experience and know-how of communication processes. Le “soluzioni connesse” sono uno stimolo per la creazione di posti di lavoro - Bosch assumerà 14.000 neolaureati. You and your end customers benefit from an excellent service experience that covers all needs. si trova in VIA MONTE AQUILA, 2, 43124, Parma, Parma. The two companies have been working together since 2019. With this broad-based knowledge, we offer you a wide range of expertise in different areas. The Bosch Group is a leading global supplier of technology and services and is divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. Fax +39 0521 632403. The needs of end customers are changing accordingly. Our service solutions are valued by our customers and have won many accolades. Cost reduction Multi-skill teams facilitate synergy effects, leading to greater efficiency On September 11, 2018 Bosch received the Automechanika Innovation Award for its Augmented Reality application during service trainings. Image. Bosch service for all makes — worldwide. MODELLO DI ORGANIZZAZIONE, GESTIONE E CONTROLLO AI SENSI DEL D. LGS. The jury bestowed the award on Bosch in the "Alternative Drive Systems & Digital Solutions” category. Service Design is a Bosch method that enables companies to improve the brand experience and service quality for their customers. When our company was founded in 1985, around 25 associates were employed at the Cologne and Frankfurt sites, mostly in the area of monitoring services. The service is characterized by efficiency and a global uniform that takes regional circumstances into account. With Mobility Services you can comprehensive and innovative service packages to your customers when they are on the road – from eCall to a telephone concierge. Technology from Bosch is used in practically every vehicle in the world. Invia email Sito WEB Our solutions are tailored to customers' local requirements. We help to create more efficient processes, leverage synergy potential and enhance service quality by using advanced digital technologies combined with a cross-functional and global approach. Whether for private or commercial vehicles, multimodal transportation services, fleet management, or smart transport infrastructure, Bosch brings together vehicle technology, the data cloud, and services to offer complete mobility solutions. Thanks to the Bosch eCall Service, rescue forces can be notified more quickly, so that they can be on the scene sooner. Follow us on Social. Redundantly configured IT systems guarantee excellent service at all times, We work with you to develop services that will impress your customers, Many years of experience in technology, communications and service make us a partner you can trust. The award ceremony took place in Frankfurt, Germany, during the Automechanika trade show. Bosch Service Solutions has won the CCV Quality Award of the German call center sector, in the Employee Satisfaction category. The two companies have been working together since 2019. BOSCH AUTOMOTIVE SERVICE SOLUTIONS S.R.L. CORCAGNANO: Cittá: 43124 PARMA PR: Telefono: 0521/632401: Fax: 0522/632403 As a reliable partner, we work with you to develop highly complex, networked solutions that are tailored to the needs of your end customers. Development of tailored solutions based on industry, customer and user needs as well as process and data analyses, Extensive experience and knowledge of customer and process requirements in our focus sectors, Detailed understanding of end customers through direct contact, data collection and analytics, Worldwide customer support tailored to the local context, Services that save time and money, optimize processes and support sales, Creation of real added value – such as reduced transaction costs, increased customer loyalty and greater data security, © 2020 Bosch Service Solutions GmbH, all rights reserved. Expertise in technology and system integrationWe focus on certain sectors and services in order to offer highly innovative solutions - and we have reached leading positions in the areas of automotive/mobility, sensor technology and Internet of Things. Experience the meaning of "invented for life" by Bosch completely new. Moving stories and inspiring interviews. Using the latest technology and the possibilities of … Produzione e commercializzazione apparecchi e servizi per la manutenzione di autoveicoli, motocicli e veicoli pesanti. bosch service solutions for the Innovative solutions for a new shopping experience The retail sector is facing major challenges: globalized markets, rising price pressure, changes in buying habits among customers due to online business and comparison portals. Technology-driven services tailored to local requirements. Tel. Automotive Service Solutions; Service Concepts; Workshop Concepts; Bosch Gear; Bosch Auto Parts. We work with our customers to develop and optimize business processes and business models – for real added value and maximum end customer satisfaction. We help you to optimize your service offering in five key areas: Customer Experience Services, Mobility Services, Monitoring Services, as well as Business Services and Shared Services. Frankfurt am Main, Germany / Hoboken, NJ – As part of its plans to further expand its mobility service business, Bosch Service Solutions is acquiring a minority stake in the startup Sfara Inc., based in Hoboken, NJ (USA). Expansion of monitoring services to include service centre services. Bosch Service Solutions. The internal social media service from Bosch won in the category of Social Customer Service. We also work with our customers to develop, implement and operate new business models. Robert Bosch GmbH Branch in Italy Strada del Drosso, 37/15 10135 Torino. Produttore Distributore Fornitore di servizi. 231/2001 6 DEFINIZIONI Attività sensibili: attività della Società nel cui ambito sussiste il rischio, anche potenziale, di commissione di reati di cui al Decreto. Tel +39 011 3285286 Fax +39 011 3285256. As specialists in the field of Business Support Services, Bosch Service Solutions takes over and optimises process that are not part of the core business of its customers and is continuously expanding its international presence with new locations. Bosch Automotive Service Solutions A globally trusted partner for all workshop needs. The method is based on a holistic approach involving processes, state-of-the-art technology and service experts. Global tool development assures global vehicle and component development. As an internal service provider, we support Bosch departments by pooling transactional and administrative tasks to increase efficiency. For us, the focus is on people and helping them to stay mobile. Our focus is on achieving an ideal combination of people and technology. > Find out more about Bosch's Automotive Aftermarket division L'azienda Bosch Automotive Service Solutions S.r.l. Mobility today means much more than just getting from A to B – mobility stands for flexibility and for connected thinking beyond boundaries. Service Solutions. This is the most prestigious award in this sector. BOSCH AUTOMOTIVE SERVICE SOLUTIONS S.R.L. +39 0521 632401. Here you will find a selection of our most recent awards and prizes. This enables us to offer tailored solutions that make your brand and your products even more attractive to end customers. Constant availability therefore became increasingly important for companies. We help you to optimize your service offering in five key areas: Customer Experience Services, Mobility Services, Monitoring Services, as … At the end of the 1980s, consumer demand for longer availability over regular business hours became ever greater, and this demand increased even further at the beginning of the 1990s. In addition to carrying out operations in the monitoring centre, the team also performed additional tasks such as processing fault notifications and managing service technicians. Bosch Service Solutions este parte a Grupului Bosch și lider mondial în furnizarea serviciilor de outsorcing (BPO) pentru procese și servicii de business complexe, având peste 9500 de angajați în toată lumea. Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. From mechanics to electrics and diesel technology — our expert professionals work with state-of-the-art testing technology. Our associates work with you to analyze and develop all key touchpoints along the customer journey and support you over all channels used for interaction with customers. The SafeLine Group is one of the world's leading elevator emergency technology manufacturers. Contact Us. © 2020 Bosch Service Solutions GmbH, all rights reserved. As a reliable partner, we work with you to develop highly complex, networked solutions that are … Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. This award given by the University of St. Gallen honors companies who successfully position themselves through an innovative approach to customer relationship management via social media. Tecnologia per la vita: vogliamo che i nostri prodotti suscitino entusiasmo, migliorino la qualità della vita e contribuiscano a preservare le risorse naturali. Cookies that are essential for technical reasons are set on this webpage so we can provide users with our offers. 10.03.2016 Entry into IoT and mobile security services with global tracking of mobile objects. Being accessible throughout the entire Customer Journey contributes to long-term customer loyalty. Attività Principali secondo la classificazione Kompass . We combine many years of expertise as a leading partner to the automotive industry with experience as a provider of innovative services. 888 715 3616. Auto. Mobility Services. Bosch Automotive Service Solutions offers services and development for special service tools in Automotive, 2-wheelers, Trucks and Marine. BOSCH SERVICE SOLUTIONS LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity Cross-Domain Solutions from Bosch Operating across four business sectors – Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology – Bosch is uniquely positioned to offer customers a multitude of value-add, cross-sector solutions across a diversity of industry applications. Brand and valuesAs part of the Bosch Group, Bosch Service Solutions stands for a reliable partnership, an international network and the highest standards of quality and data security in our services. In it's Automotive Aftermarket division, Bosch employs more than 17,000 associates in 150 countries. Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. The SSON Special Excellence Award “Robotics” was awarded to our international project RoboCorp for delivering "outstanding results demonstrating the benefits of robotic process automation (RPA)". Il report aggiornato è stato emesso il 10/08/2020. Bosch Service Solutions therefore offers a comprehensive service package, ranging from effective telesales to helpdesk solutions and professional social media management. With Mobility Services you can comprehensive and innovative service packages to your customers when they are on the road – from eCall to a telephone concierge. We have dedicated over 125 years of pioneering spirit and expertise in research and manufacturing of mobility solutions that … Bosch Service Solutions awarded with the CCV Quality Award for outstanding commitment to customer satisfaction. You can thus ensure that your brand promise is supported at all times and enhance the brand experience for your customers. Ne inspirăm clienții cu soluții de servicii inovative, bazate pe tehnologie. CCNL: Contratto Collettivo Nazionale di Lavoro attualmente in vigore ed applicato dalla Società. IN NORTH AMERICA 8AM - 5PM CST MON-FRI FOR BOSCH WORLD WIDE CLICK HERE CLICK TO CALL. Bosch Car Service, prima rete indipendente al mondo, ti offre il miglior servizio di consulenza, riparazione e manutenzione della tua auto, con il supporto di Bosch, uno dei principali fornitori di primo equipaggiamento al mondo, per qualsiasi modello, per qualsiasi marca. The jury praised the "understanding of customer requirements" across all sectors. Frankfurt am Main, Germany / Hoboken, NJ – As part of its plans to further expand its mobility service business, Bosch Service Solutions is acquiring a minority stake in the startup Sfara Inc., based in Hoboken, NJ (USA). In its “Automotive Service Solutions” operations, Bosch supplies testing and repair-shop technology, diagnostic software, service training, and information services. Solutions that also meet the highest safety and quality standards. Your innovative partner for technology-driven services Bosch Service Solutions is a leading provider for Business Process Outsourcing. non si avvarrà della collaborazione di fornitori che abbiano ripetutamente dimostrato di non rispettare le convenzioni base di lavoro dell’OIL. Bosch Service Solutions is a leading provider for Business Process Outsourcing. This is particularly true in the case of high-tech and emotional products such as cars. We are helping our customers to exploit the full potential of a connected future. A cookie that stores your current privacy settings is also set (selection cookie). Communications and process expertiseThrough our long-term partnerships with our customers we are able to develop tailored services and technologies. 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