I have scanned my entire system with current NORTON;s 360 and found nothing wrong. The only notification that comes with Windows is the Ease of Access Center/ Make the keyboard easier to use. To continue using the notebook, connect a USB wired keyboard to a USB port, and then restart the computer. Along with the key under the esc key and the dash next to the zero. Instructions to Fix HP Pavilion x360 Keyboard Not Working 1. so what does this tell us? Its not the keyboard itself since there are several other posts out there with this same exact problem. Hp pavilion laptop touchpad and keyboard is not working I cant enter my password on the lockscreen my enter key and arrow keys work only when I restarted and the windows recovery screen comes up I've tried safe mode, taking my battery out unplugging holding down the power key for 10 seconds everything. the model number is 15-1039wm and I believe the operating system is windows 10. This option will play a 'tone' when the Caps Lock, Num Lock or Scroll Lock are activated. I'm only using one keyboard i.e with the Laptop. I keep taping esc key (also tried f10) and the BIOS setup does not appear. HP laptop keyboard not working is a very common problem that seems to creep up in every other HP laptop from time to time. If you are unable to type numbers, simply press the Num Lock key once to enable the Number pad. Before beginning to any fix it is recommended to restart your computer as many problems (Hardware or Software) can be fixed instantly through a restart. My suspicion is a defective / dying motherboard, but I am open to suggestions. Service or replace the integrated keyboard in the notebook. You will see the LED light glowing, indicating that the Number Pad is now working. HP PC Has keyboard not working after Windows 10 Upgrade. It boots straight to Win10. In Win10 the keyboard acts funny.The numeric pad doesn't work as it should. I have a HP pavilion laptop and after an update, the number five and six key stopped working. The NUM Lock key is on at boot up but the number keys will not work. If I take the NUM key off the alternative keys do work! When I press Numlock the rest of the keyboard keys gets messed up. Read More at: https://appuals.com/fix-keyboard-number-pad-not-working/ 2. Restart your Laptop. If the Startup Menu screen does not open, the integrated keyboard hardware is not working. HI Jayeff, thank you so much for responding! HP Laptop keyboard not working Windows 10. Depending on the Keyboard, you may find a small LED indicator on the keyboard to indicate whether the Number Lock is enabled or not. I connected a usb keyboard and the 6 works on it. This issue is on all programs. the numeric pad is not working but I may need to turn it on. I cannot check the keyboard … I am using HP Laptop ProBook 4530s. The keys are not damaged in any way and are clean. 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